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PASIONARIA 💝 FREE NATIONWIDE SHIPPING - On purchases over $149,999.- 💘
Your FIRST PURCHASE? We'll give you $4500,- (If your purchase is over $40,000,-) DISCOUNT CODE: PRIMERA COMPRA (Not combinable with other discounts)

Exchanges, returns, and warranties

Exchanges, returns, and warranties

Exchange Policy:


When can you exchange a product?
• The size doesn't fit
• The product is defective (See Warranty Section)
• The product received has a fault or is broken (See Warranty Section)
• I received a product I didn't order or it's different from the listing
Conditions:
• Remember that you have 30 calendar days from the date of product receipt to process the exchange.
• Exchanges due to size incur a shipping cost, which will be borne by the buyer.
• Products must not have been used and must be returned in their original box or bag (Packaging).
• For underwear, due to hygiene reasons, no exchanges are allowed.


Here's how the exchange process works:


We will send you a label to attach to the sealed package of the product(s) you wish to exchange. With that sealed package and the label we sent you, you will go to the nearest Correo Argentino branch and send them. Once you do that, please send us the tracking code so we can pick them up.
Then we will send you the replacement product to the same Correo Argentino branch or to your home, at the buyer's request.

Please note that the cost of exchanging the product(s) includes a shipping cost (VAP) for you to send us the items you have with the label we will send you, and the shipping of the replacement(s) to a Correo Argentino branch or to your home, depending on the option you choose.


Refund Policy:


When can you request a product refund?
• The product is defective (See Warranty Section)
• The product received has a fault or is broken (See Warranty Section)
• The size didn't fit and there is no stock for replacement or another product is not required as compensation
• I didn't like the product. (Return against product delivery minus shipping costs)
Conditions:
• Remember that you have 30 calendar days from the date of product receipt to process the refund.
• Exchanges due to defects do not incur shipping costs if applicable.
• Products must not have been used and must be returned in their original box or bag (Packaging).
.
Product Warranty:


30 calendar days for manufacturing defects.

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